Who should I contact if I have a complaint?

In the unlikely event of a complaint, on principle you should turn to your contractual partner at the furniture retail outlet where you purchased our products.

The outlet will forward the complaint to himolla. Further processing of the complaint takes place through the furniture retail outlet.

The service technician of the himolla factory aftersales service team, which includes 26 highly qualified specialists across Europe, will then contact you without delay in order to bring about a competent, rapid and mutually satisfactory solution.